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We're here to help you
softh2oexpertsllc@gmail.com
(801) 800-2940
Monday - Friday: 8am - 6pm
Saturday: 9am - 4pm
Sunday: Closed
FAQs
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Filter replacement depends on your water usage and quality, but generally:
Sediment and carbon pre-filters: Every 6-12 months
RO membrane: Every 2-3 years
Post-carbon filter: Every 12 months
Our systems include filter life indicators to remind you when it's time for replacements.
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Yes, reverse osmosis water is completely safe to drink. In fact, it's one of the purest forms of water available. The process removes contaminants while leaving beneficial minerals that your body needs. Some systems even include remineralization stages to add back healthy minerals.
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Traditional RO systems can waste 3-5 gallons of water for every gallon produced. However, our modern systems are much more efficient, with a 1:1 or 2:1 ratio of waste to purified water. We also offer permeate pump options that can reduce waste by up to 80%.
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Yes, all our reverse osmosis systems come with a comprehensive warranty. The standard warranty covers defects in materials and workmanship for 3 years. We also offer extended warranty options for additional protection. Please check the specific product page for detailed warranty information.